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IDProjectCategoryView StatusDate SubmittedLast Update
0003963Rocky-Linux-8Generalpublic2023-08-18 08:302023-08-18 08:40
ReporterRyota Yoshimura Assigned ToLouis Abel  
PriorityhighSeverityblockReproducibilityN/A
Status closedResolutionsuspended 
OSRocky LinuxOS Versionrelease 8.4 
Summary0003963: Please teach me What should I investigate if RockyLinux crashes?
Descriptionhello.

Please tell me what you wrote in the title.

We migrated our system from CentOS to RockyLinux8.4.
However, one day after the start of operation, the server hangs up.

"Hang up" means that ssh connection is not possible with teraterm, etc.

I don't know the cause because the CPU usage rate and memory usage of the server were not particularly heavy.

Here is the log just before the server became unresponsive.

---------------------------------------------------------------------------------------------------------
Aug 17 18:51:10 - systemd[1]: user@503.service: Succeeded.
Aug 17 18:51:10 - systemd[1]: Stopped User Manager for UID 503.
Aug 17 18:51:10 - systemd[1]: Stopping /run/user/503 mount wrapper...
Aug 17 18:51:10 - systemd[1]: user-runtime-dir@503.service: Succeeded.
Aug 17 18:51:10 - systemd[1]: Stopped /run/user/503 mount wrapper.
Aug 17 18:51:10 - rtkit-daemon[1185]: Warning: PolicyKit call failed: Unix process subject does not have uid set
Aug 17 18:51:18 - dbus-daemon[1177]: [system] Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)

I don't know much about RockyLinux so please tell me what should I check
Steps To ReproduceWaiting to reproduce after restarting the server.
TagsNo tags attached.

Activities

Louis Abel

Louis Abel

2023-08-18 08:40

administrator   ~0004395

Hello.

This is a bug tracker for Rocky Linux and not a general support forum. If you need assistance, we recommend asking your question at our forums or mattermost.

https://forums.rockylinux.org
https://chat.rockylinux.org

**Rocky Linux 8.4 has been end of life since November 15, 2021. You are recommended to update your system to 8.8.** Please run `dnf update -y` and attempt to reproduce your issue. If the issue persists on 8.8, please visit us at our forums or mattermost chat and request assistance from the community.

Issue History

Date Modified Username Field Change
2023-08-18 08:30 Ryota Yoshimura New Issue
2023-08-18 08:40 Louis Abel Assigned To => Louis Abel
2023-08-18 08:40 Louis Abel Status new => closed
2023-08-18 08:40 Louis Abel Resolution open => suspended
2023-08-18 08:40 Louis Abel Note Added: 0004395